SUPPORT / CONTACT

Need a hand? Tell us what happened.

Ask a question, report a problem, or suggest an improvement. ReplayFoundry is in public beta, and your feedback helps shape it.

SMALL INDEPENDENT TEAM
WE RESPOND AS WE CAN

KEEP PRIVATE FILES
AND PASSWORDS OFF EMAIL

HELP THE WRITER IMPROVE

Keep creating. Correct what matters.

Turn on optional wording learning in Settings. In Studio, save your title or description edits. Under “Help the writer learn,” you can explain a wrong speaker, an invented event, or a change in style.

For a factual correction, describe what actually happens, save it, then mark the wording reviewed after checking the clip. Keep the original recording available for later video checks.

Likes help clip selection; they do not approve titles. New writer weights need enough examples from different recordings and an independent review. Collecting feedback does not immediately change the writer.

BEFORE YOU SEND

Useful reports can stay small.

  1. Include your app version and any error code shown.
  2. Tell us what you tried, what happened, and what you expected.
  3. Leave out recordings, private transcripts, passwords, and account access tokens.
  4. Send suspected security issues to the security address above.

You can also review and send a report from Settings in the app. A saved crash or generation-error report stays on your PC until you choose to send it.